Setup is fast and straightforward. Most chambers are up and running within 24–72 hours, depending on the size of your member list and how much existing data you’d like to import. Our team handles most of the heavy lifting, so you can focus on your members—not the tech.

Listings are co-managed by Thruhike, business owners, and you. Your chamber decides which listings appear and what data is displayed within your embedded directory. Members can claim and update their own listings, while Thruhike ensures accuracy, consistency, and visibility across the wider network. Chambers retain full control over what information shows up publicly—everything from details to promotions can be customized through your Vista dashboard.

Yes. Unclaimed listings remain visible in your directory. Thruhike’s team maintains these listings to ensure key information stays up-to-date until the business chooses to claim it.

You’ll never be left alone. Every Vista client receives live onboarding, access to weekly support sessions, and a dedicated Customer Success Manager. Our team can walk you through setup, updates, or customization anytime—no tech background required.

The Managed Add-On gives you access to two of our specialists, an Account Manager and Data Analyst for ongoing support. This includes ongoing daily management of your Vista data, 1x1 monthly operations calls, weekly group strategy calls as well as access to a private community hub. Think of it as an extra team member.

Definitely. Vista isn’t just a management system—it’s a full activation platform. It combines directory management, CRM, marketing, and commerce tools into one connected system, while Thruhike’s network extends your chamber’s reach far beyond your own site. You’ll gain affiliate revenue options, marketplace exposure, and shared analytics unavailable in traditional AMS software.

Your AMS helps you organize members. Vista helps you grow them. Vista was built for engagement and monetization—turning your static directory into a living marketplace that connects members with customers, partners, and opportunities. It’s where chamber management meets community activation. That being said, if you want to keep your current AMS, we have a standalone directory and marketplace subscription to put what you have into action.

In addition to the perk of getting two months free, yearly plan clients receive quarterly sessions with Vista Business Coaches—experienced growth advisors who help Chambers improve member engagement, grow non-dues revenue, and optimize marketing. These sessions focus on practical strategy, not theory—giving you clear next steps to make the most of your Vista tools and your organization.

Yes. Members can highlight their products, services, and special promotions right in their listings. These can be customized based on your relationship or their general offers can automatically appear in your chamber directory. It also also connects to the Thruhike.io consumer platform, giving your Chamber and members exposure to a larger regional audience.

Yes — Vista is built to grow with your chamber. In addition to our main Starter, Builder, and Pro plans, you can add extra businesses or features as you scale. Our À La Carte Add-Ons include the Community Content Add-On for publishing local stories and guides, and the Audience Building Add-On for marketing and analytics. We also offer Business Support Programs like the Business Launch Accelerator and Business Management Support to help your members grow. Every Vista client connects to Thruhike.io, where members can use a free plan or upgrade to a Creator/Vendor Subscription for monetization tools, custom marketplace buttons, and a 10% discount on Vista. Chambers can also tap into our shared Ad & Marketplace Network to sell ads, run affiliate offers, and feature local businesses through our Community Packages for content, ads, analytics, and visibility.

Absolutely. Vista is designed to fit right into your existing digital ecosystem. You can embed your live, interactive directory directly onto your current website with a single line of code—no IT team or complicated setup required. Beyond your site, Vista integrates seamlessly with tools you already use, including most CRMs, AMS platforms, and e-commerce systems. Whether you’re tracking memberships, managing sponsors, or selling local products, Vista connects your data and workflows in one place so everything stays organized, synchronized, and easy to manage.

Most chambers see measurable results within the first few months of using Vista. By streamlining operations and activating new revenue streams, chambers typically experience a 10% increase revenue on average within the first year. You’ll also notice immediate improvements in member visibility, data accuracy, and engagement, as businesses gain more exposure through your online directory and marketplace tools. Over time, Vista helps reduce administrative workload, strengthen member retention, and position your chamber as a modern, data-driven leader in your community’s economic growth.